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The importance of listening in communication is enormous. People often focus on their speaking ability believing that good speaking equals good communication. The ability to speak well is a necessary component to successful communication. The ability to listen is equally as important.
Why you need good listening skills
Good listening skills make people more productive. The ability to listen carefully will allow you to:
How to listen well
The following tips will help you listen well. Doing these things will also demonstrate to the speaker that you are paying attention. While you may in fact be able to listen while looking down at the floor, doing so may imply that you are not.
Barriers to listening